Frequently Asked Questions
Everything you need to know about shopping with AMORE Archive.
How do you ensure the authenticity of your archive pieces?
Every item at AMORE Archive undergoes a rigorous multi-step authentication process by our in-house experts. We inspect stitching, hardware, date codes, and material quality to ensure 100% authenticity before any item is listed.
What is the condition of the vintage items?
We specialize in high-quality pre-loved fashion. Each product page features a detailed condition report ranging from 'Pristine' to 'Gently Loved,' including high-resolution photos of any minor imperfections.
How long does international shipping take?
We ship worldwide via premium couriers. Orders are typically processed within 2 business days. International delivery usually takes 5-10 business days depending on your location and local customs processing.
What is your return policy for archive fashion?
Due to the unique and circular nature of archive fashion, we offer returns within 7 days of delivery for store credit only. Items must be returned in their original condition with all AMORE Archive security tags attached.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For high-value purchases, we also offer flexible installment plans through Klarna and Affirm.
Can I request a specific piece for you to source?
Yes, we offer a bespoke sourcing service. If you are looking for a specific runway piece or a rare designer collectible, please contact our concierge team with the details and we will tap into our global network to find it for you.